Cleaning guide / First visit

How to prepare for your first Brightstay clean.

You do not need to clean for the cleaner. A few accurate details and a clear space to work help us spend the appointment on the tasks you booked.

Here is a simple way to get ready, from selecting the right service to checking the final scope.

1. Choose a service that matches the home today

Standard Cleaning is for routine upkeep in a generally maintained home. Deep Cleaning gives us more time for reachable baseboards, doors, cabinet fronts, detailed dusting and manageable buildup. For an empty move-in or move-out property, a vacation rental turnover or an office, request a custom quote instead of choosing a residential slot.

2. Share anything that affects the work

Tell us the number of bedrooms and bathrooms, your ZIP code, the surfaces that need special care, pets, and the areas you most want addressed. Recent photos can help us reserve the right amount of time. If there is heavy buildup or clutter, describe it before confirming an appointment.

3. Choose add-ons explicitly

Inside oven and refrigerator cleaning, empty or full cabinet interiors, interior windows, laundry and wall cleaning are separate options. Review the selected extras and their price in the booking form. If the work is unusual, we may need photos before confirming the scope.

4. Make the work areas accessible

If you can, move personal items away from the counters, sinks and floors you want cleaned. Secure valuables and set aside anything you would rather we not touch. Let us know how to enter the property and whether pets need a separate room. We can then focus on the cleaning tasks instead of sorting belongings.

5. Confirm the details before the visit

Check the date, property address, chosen service, add-ons and total shown in the booking process. If the space needs more work than originally described, contact us before the appointment. We may need to change the scope, price or timing, or let you know that the job falls outside our current services.

Ready to plan your visit? Compare services, check starting prices, or book residential cleaning.

Brightstay Cleaning

Let’s find the right fit.

Book an eligible residential clean online, or tell us about a move, guest rental or small office for a custom quote.

Call us Book now